To make your scheduling process seamless, please have a valid credit card ready when scheduling any appointment either online or over the phone. Your appointment can not be scheduled without providing a valid credit card. Please refer to our cancellation/ no show policy below.
Please be informed we practice a 48 hour cancellation policy. All cancellations and reschedules within 48 hours, and all no show appointments will be charged $50 to the credit card on file. Appointments must be must be cancelled or rescheduled at least 48 hours prior to your original appointment time. We are a busy clinic, therefore we schedule a specific amount of time per client to ensure he or she receives the best possible treatment. If you are more than 10 minutes late to your scheduled appointment, a $50 fee will be charged to the credit card on file, and we will have to reschedule your appointment.
If you call to cancel an appointment due to Covid-19, you may still be charged the $50 cancellation fee if you cancel with less than 48 hours notice. To rebook an appointment, you must wait 14 days and provide a negative Covid-19 test prior to rebooking. There is a medical clinic located directly next to our MedSpa that is offering free Covid-19 testing to Renu MedSpa clients.
We do not permit additional guests or children to accompany you to your appointment. We will ask you to reschedule and there will be a $50 rescheduling fee if you bring additional guests who are not able to wait in the car until your appointment is over.
Due to COVID-19, hours may vary. Please call to verify hours of operation.
Online booking available 24/7!
We are currently closed alternating Saturdays (the first and third Saturday of every month).
380 East Northwest Highway, Des Plaines, Illinois 60016, United States